Delivery & Returns

Delivery

UNITED KINGDOM

  • Standard Royal Mail delivery (3-5 days from dispatch) - £3.00
  • Royal Mail 1st Class Tracked (1-2 days from dispatch) - £5.00
  • Next Day Delivery (orders must be placed before 1pm) - £8.00

EUROPEAN UNION

  • Royal Mail Tracked (3-5 working days) - £12

REST OF THE WORLD

  • Royal Mail Tracked (5-7 working days) - £15
  • Please note that LoveLux do not accept responsibility for additional duties and taxes that are incurred when shipping outside of the United Kingdom

Returns

  • Please note that returns must be sent back within 14 days of dispatch date or unfortunately we cannot refund or exchange an item
  • The item must be returned unworn, and in a unused condition
  • We recommend goods are returned via recorded delivery as we are unable to take responsibility for any items that are lost in transit. Unfortunately we will not be able to reimburse the shipping charge
  • To return an order, please email us at hello@loveluxlondon.com and let us know whether you would like a refund or an exchange
  • Please note that returns can take 3 days to process and then a further 7-10 days for the money to appear in your bank account